They ****med me

I was happy with cartrack about 2 years having them, I saw the reality of selfish of the this company when I sold my car I wanted to cancel the tracker, firstly I wanted a cancelation fee they worked out for me while I was waiting for a bill I saw a debit order that I didn't even authorize, well called them to get a clarity they told me stories I did not understand i reversed the amount of R929 they debited, I called them again for a bill of R1200 something and honestly told them that I reversed that about they debited, I paid cancelation fee the whole amount but when I get paid on the 20 th of October 2025 they went again debit the R929 but this time blocked that debit order I called then asking my refund they told me it will take 7 to 14 days not even an apology for taking my money without my concern, well I waited now its a third week still they haven't pay my money, I know their job is to make money but *****ing of my money I did not this it part of their job, on top of that they **** to my wife when she wanted to install the tracker on her car I allowed her to use them but I see that they are ****ers now. Its been 3 weeks now my money still not refunded .