JN
Judith N
1 reviews | Active since Mar 2021
04 Jan 2023, 08:44
They lie to customers.
Poor service.
Poor service an they lie to customers. 2022 I called cartrack to cancel on of the cars I have with them only to find out I can only cancel these year as I don’t have the cancellation fee, cancellation reason is I don’t use the car anymore an I am not interested in who using the car, I can’t be paying for something that I am not owning anymore, it was agreed that I can call today ah today I am being told to call next year. These is day lights *******, too expensive from what we agreed on mine I knew it was R99 to my surprise I snow paying R500 for both cars. Can you please stop robbing me my money, can these car be cancelled today.
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Replies (2)JN
Judith N's updateReviewer Update
04 Jan 2023, 08:52We are living in a very expensive country, can’t be paying for someone safely from my pocket , please cancel these an next time stop lieying to customers. Too expensive an I am not using the car anymore
JN
Judith N's update04 Jan 2023, 08:52
Reviewer Update
We are living in a very expensive country, can’t be paying for someone safely from my pocket , please cancel these an next time stop lieying to customers. Too expensive an I am not using the car anymore
Cartrack's replyOfficial
05 Jan 2023, 09:54 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply05 Jan 2023, 09:54
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
