They have double charged me and charged me again this month and no one has contacted me regarding the issue even though you claimed to have escalated the matter since Friday

They have double charged me and charged me again this month and no one has contacted me regarding the issue even though you claimed to have escalated the matter since Friday. They also debited on a day we did not agree on as they had stated they would not debit my account as they already had my money with them. Absolutely would not recommend. They go as far as hiding some of my comments on their social media instead of assisting me