CVDB
Cornelius Van Den Berg

1 reviews | Active since May 2010

02 Dec 2019, 09:18

They find your car but ***** your money

PLEASE STAY AWAY FROM CARTRACK. I had the fleet management service from them which they debited my bank account with R230.70 every month. When I enquired to change the package and the agent sent me the price list, the same package was priced at R229.00 per month. When I enquired why mine was R1.70 more expensive per month the agent (Ashney @ ***) told me that we all have to pay VAT and THAT IT'S ONLY R1.70. She got quite rude quite quickly when I didn't accept her lame explanations for this discrepancy. I ended up cancelling my service with them. I don't mind the R1.70 but I feel their excuses are covering up something darker.

0
Replies (2)
Cartrack
Cartrack's reply02 Dec 2019, 09:26
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team 

CVDB
Cornelius Van Den Berg's update10 Dec 2019, 15:10
Reviewer Update
Absolutely useless! They don't care about you as a customer and I would not trust them to find anything but my debit order!!!