Item: Cartrack
Rating: 3
Author: Peter

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Peter's updateReviewer Update

27 Jan 2026, 08:18

made a payment on 2 January 2026, covering six months upfront. My next payment is only due on 1 July 2026. However, Cartrack has been pestering me daily with calls and SMS messages, claiming that I still owe them R193.It seems their accounts department either doesn’t know how to calculate correctly, or they may be unfairly targeting non-South Africans. When they call, they ask me to provide my details. After I do, they apologize and confirm that my account is up to date, saying my next payment is due in July. Yet, shortly afterward, another agent calls and insists my account is in arrears, demanding a payment of R193 to “update” my account.This back-and-forth is confusing, and I genuinely don’t know what is going on.

P

Peter's update27 Jan 2026, 08:18

Reviewer Update

made a payment on 2 January 2026, covering six months upfront. My next payment is only due on 1 July 2026. However, Cartrack has been pestering me daily with calls and SMS messages, claiming that I still owe them R193.It seems their accounts department either doesn’t know how to calculate correctly, or they may be unfairly targeting non-South Africans. When they call, they ask me to provide my details. After I do, they apologize and confirm that my account is up to date, saying my next payment is due in July. Yet, shortly afterward, another agent calls and insists my account is in arrears, demanding a payment of R193 to “update” my account.This back-and-forth is confusing, and I genuinely don’t know what is going on.

P

Peter's updateReviewer Update

27 Jan 2026, 08:19

I made a payment on 2 January 2026, covering six months upfront. My next payment is only due on 1 July 2026. However, Cartrack has been pestering me daily with calls and SMS messages, claiming that I still owe them R193.It seems their accounts department either doesn’t know how to calculate correctly, or they may be unfairly targeting non-South Africans. When they call, they ask me to provide my details. After I do, they apologize and confirm that my account is up to date, saying my next payment is due in July. Yet, shortly afterward, another agent calls and insists my account is in arrears, demanding a payment of R193 to “update” my account.This back-and-forth is confusing, and I genuinely don’t know what is going on.

P

Peter's update27 Jan 2026, 08:19

Reviewer Update

I made a payment on 2 January 2026, covering six months upfront. My next payment is only due on 1 July 2026. However, Cartrack has been pestering me daily with calls and SMS messages, claiming that I still owe them R193.It seems their accounts department either doesn’t know how to calculate correctly, or they may be unfairly targeting non-South Africans. When they call, they ask me to provide my details. After I do, they apologize and confirm that my account is up to date, saying my next payment is due in July. Yet, shortly afterward, another agent calls and insists my account is in arrears, demanding a payment of R193 to “update” my account.This back-and-forth is confusing, and I genuinely don’t know what is going on.

Cartrack's replyOfficial

27 Jan 2026, 09:19

Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Cartrack's reply27 Jan 2026, 09:19

Official

Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

There account depart...