The worst service you will ever get.

I have never experienced customer service so horrible in my whole entire existence. South African Government./public offices, hospitals, SAPS and clinic services are far more impressive in service compared to the kind of service I received from CARTRACK. if it wasn't for my insurance, I wouldn't even make the mistake of considering this company for service or recommending it to anyone close to me that I genuinely care about. I would definitely recommend to anyone I dislike for obvious reasons "Birds of the same feather...". My car was fitted with a tracker 10 days after my request. I have been an existing customer for a good 3 years and all I just requested from them is to move my tracking device from one car to the other. 10 days bafwethu???? Hai ngeke! Their Call Centre Agent Jeremy, absolutely pathetic - needs more training... Their Manager Richard useless Indefinitely - No sense of urgency or customer sympathy... Their Technicians Oufani/Fani... Well that guy is rude and disrespectful. I was disrespected in the worst way ever. The whole entire week I was misinformed and appointments kept on changing without me the client getting the update. After so many years of operating... You still cant schedule an appointment???? How disappointing. Please pass this on to everyone you care about before they make the worst decision of their lives. Too bad I am stuck in this contract for the next 6 months. Pass this on and SAVE A LIFE!