LM
Louis M
1 reviews | Active since May 2019
02 Jul 2024, 10:42
The worst service you can find
I was requested to install a cartrack device by my insurance. The initial technician installed the device and damaged my vehicle. After hours of struggling to get feedback they sent another "senior" technician to investigate after 3 weeks. Another 3 weeks has passed since then and i still do not have any feedback as to when they will be repairing the damages caused by their technician. Management as well as technicians are all outstandingly rude and absolutely no after sales customer assistance.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
02 Jul 2024, 10:51Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply02 Jul 2024, 10:51
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
LM
Louis M's updateReviewer Update
02 Jul 2024, 11:02On 2024.05.28 I initially reported this with no updates or repair thus far. This should be a automatic reply of your company as its the same empty promise from day one.
I will gladly update the review at the time of repair.
I will gladly update the review at the time of repair.
LM
Louis M's update02 Jul 2024, 11:02
Reviewer Update
On 2024.05.28 I initially reported this with no updates or repair thus far. This should be a automatic reply of your company as its the same empty promise from day one.
I will gladly update the review at the time of repair.
I will gladly update the review at the time of repair.
LM
Louis M's updateReviewer Update
23 Jul 2024, 07:23UPDATE:
Any matter that requires attention please send it to *** or atleast copy the email in order to recieve updates.
Matter still unresolved!
Any matter that requires attention please send it to *** or atleast copy the email in order to recieve updates.
Matter still unresolved!
LM
Louis M's update23 Jul 2024, 07:23
Reviewer Update
UPDATE:
Any matter that requires attention please send it to *** or atleast copy the email in order to recieve updates.
Matter still unresolved!
Any matter that requires attention please send it to *** or atleast copy the email in order to recieve updates.
Matter still unresolved!