THE WORST SERVICE PROVIDER THAT ANYONE COULD EVER THINK OF! NO PEACE OF MIND!

THE WORST SERVICE PROVIDER THAT ANYONE COULD EVER THINK OF! THEIR MOTTO IS "#CARTRACK GIVES YOU PEACE OF MIND" THAT IS NOT THE CASE HEY INSTEAD THEIR GIVE YOU NIGHTMARES. SO I SIGNED UP WITH CARTRACK ZA LAST YEAR ALREADY AND ONLY TO GET EMPTY PROMISES. AT FIRST I HAD REPORTED THAT MY DEVICE IS NOT WORKING AND AFTER A DECADE OF TRYING TO GET AHOLD OF THEM I GOT SUCCESSFUL. SECOND TIME AROUND THE STUPID DEVICE IS STILL NOT WORKING AND I TRIED TO CALL TO GET SOMEWHAT ASSISTANCE AND GUESSS WHAT NO ONE COULD ASSIST ME. NOW I SAT FOR ATLEAST 4 MONTHS WAITING TO GET ASSISTANCE RIGHT HOWEVER NO ONE IS COMING FORWARD BUT INSTEAD I GET DEBITTED EVERY SINGLE MONTH !!!! NOW IF IM NOT MISTAKEN, THE POINT OF PROVIDING A SERVICE TO A CLIENT WOULD MEAN JUST THAT RIGHT ? BUT HOW IS IT THAT THE DEVICE ON MY VEHICLE IS LITERALLY DEAD AND I KEEP CALLING TO GET SOMEWHAT ASSISTANCE BUT NO LUCK OH AND HERES THE MOST FUNNIST THING EVER THIS COMPANY STILL DEBITS ME EVERY SINGLE MONTH ??????? NOW FINALLY I GOT THEIR ATTENTION BY REVERSING 1 DEBIT ORDER AND WOW IT WORKED! NOW I GOT CALLS LIKE NO ONES BUSINESS AS I WAS BEING ADVISED OF HOW I OWE THEM AND BLAH BLAH BLAH! WHEN I ASKED ONE OF THE AGENTS TO CHECK FOR ME WHEN LAST THE DEVICE LAST WORKED THEY COULD NOT ANSWER ME HOWEVER THEY REALLY ENPHASIZED THE SCRIPT THAT THEY WERE READING FROM! I THEN THOUGHT WHY NOT GO ON TWITTER AND COMPLAIN THERE JUST MAYBE I WILL GET SOMEWHAT LUCK..... SO I GET A CALL FROM A BONGANI HLOGWANE PLEADING WITH ME TO CALM DOWN AND GIVE THEM A CHANCE AND OH SHAME LIKE AN IDIOT I DID. HE THEN PROMISED ME HEAVEN AND EARTH AND YES I WAS TAKEN AWAY UNTIL HIS RECENT CALL ON 13/10/2022 WHERE HE "HIGHLIGHTED TO ME THAT THE COMPANY MIGHT DEBIT ME". NOW I ASKED HIM WHY AND HE JUST COULDNT GIVE ME A PROPER ANSWER. NOW HERE I AM SITTING HERE BEING DEBITTED AGAIN FOR NO SERVICE RENDERED TO ME AND WHEN I ASKED BH THIS HE JUST TOLD ME A LOT OF UNWANTED STORIES. AGAIN THEN HE CALLED AND TOLD ME SOME SAD STORY OF HOW HE MANAGED TO SPEAK WITH HIS TEAM LEADER TO REFUND ME THE MONEY THAT WAS DEBITTED OH AND HERE'S WHAT MADE ME FLIP ...... HE THEN SAID THE REFUND WILL TAKE 14 WORKING DAYS TO REFLECT ON MY SIDE SO LIKE THERE IS NO POINT OF ME REVERSING ANYTHING...... WOW I REALLY NEED SOME ANSWERS FROM THESE GUYS REALLY!