The worst **** I've ever come across
I bought a car in May 2019 and and the 3rd of August 2019 my car got involved in an accident and was declared a write off.I immediately notified Cartrack about that and they told me to pay the cancellation fee. I never app**** for the accident so why was that regarded as a cancellation?They couldn't explain why and they had since been debitting the monthly premiums that have even increased from my bank account for the car that does not exist.Which car are they tracking?I've been a pedestrian since then. Can those guys explain and pay back my money?
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Cartrack's replyOfficial
17 Dec 2020, 09:09 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply17 Dec 2020, 09:09
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
's updateReviewer Update
17 Dec 2020, 11:57The matter has not been resolved.
The lady that called me couldn't explain it either.
She insisted that l keep paying till June 2022 or pay the cancellation fee.
The Big question still stands,what am I paying for if the car l was paying for and that was being tracked by Cartrack is no longer there?
Why is my accident regarded as a cancellation?
Am l not supposed to pay for the services rendered?
She couldn't answer my question.
CARTRACK IS THE BIGGEST **** IN THE UNIVERSE.
If there was a zero star rating,that's what I would give them.
The lady that called me couldn't explain it either.
She insisted that l keep paying till June 2022 or pay the cancellation fee.
The Big question still stands,what am I paying for if the car l was paying for and that was being tracked by Cartrack is no longer there?
Why is my accident regarded as a cancellation?
Am l not supposed to pay for the services rendered?
She couldn't answer my question.
CARTRACK IS THE BIGGEST **** IN THE UNIVERSE.
If there was a zero star rating,that's what I would give them.
's update17 Dec 2020, 11:57
Reviewer Update
The matter has not been resolved.
The lady that called me couldn't explain it either.
She insisted that l keep paying till June 2022 or pay the cancellation fee.
The Big question still stands,what am I paying for if the car l was paying for and that was being tracked by Cartrack is no longer there?
Why is my accident regarded as a cancellation?
Am l not supposed to pay for the services rendered?
She couldn't answer my question.
CARTRACK IS THE BIGGEST **** IN THE UNIVERSE.
If there was a zero star rating,that's what I would give them.
The lady that called me couldn't explain it either.
She insisted that l keep paying till June 2022 or pay the cancellation fee.
The Big question still stands,what am I paying for if the car l was paying for and that was being tracked by Cartrack is no longer there?
Why is my accident regarded as a cancellation?
Am l not supposed to pay for the services rendered?
She couldn't answer my question.
CARTRACK IS THE BIGGEST **** IN THE UNIVERSE.
If there was a zero star rating,that's what I would give them.