The worst of the bunch

Unacceptable service from CarTrack, a maintenance appointment was booked 4 days in advance and confirmed day before , only for me to be following up all day on the technicians whereabouts for him to tell me he can’t make an hour after the scheduled time because he decided otherwise. No communication nothing just impulsive and inconsiderate behaviour.. As a customer my time is just as valuable , judging from the technicians carefree attitude on the phone he couldn’t give a rats nipples how I felt about this situation.. if these are the people you employ then it speak volumes about how much you care about protecting our assets