The worst decision I ever made my entire life.

What started as me wanting to protect myself has now become a daily harassment and a nightmare..

Depression and a stressful life😢 .. worst decision I ever took in my entire life since I was born.As I type this I’m told I’m handed over to Viljoen attorney’s and I’m blacklisted which affects my credit record for R149 and all for wanting protection as a female driver. I receive calls and emails daily from call center yet I’m also told I’m handed over? I called the so called attorneys spoke to Nomazizi on the 15/06/21 for over 20min , lady was so clueless and still wana transfer me to the call center..

My bank account is debited as they like ,any amount they want .However I’m also receiving messsages that my unit is disabled.

WHAT HAPPEN TO THE FIRST COMPLAINT I LAID 8/01/21 @8 on Saturday?????

I’m frustrated, I’m depressed, everytime my phone rings it’s car track.. I have complained to more than 20 employees before this whole mess started in which I have names , numbers and time but everytime they say they will give me feedback but in two minutes time another will be calling me telling me they want their money.

I Dnt know where to go anymore or who to talk too. One consultant told me they don’t have complains line. Others even swear at me, one even call and threaten me (Nhlanhla Sibisi-11 /05/21@9:06.

The staff is so rude.

My story can fill an A4 note book but here is how it starts:

I took car track in 2020 December when I bought my second car,the process was painless and during the process I was told that it’s a 2 year contract and that the amount is fixed.

January 2021 I went home Limpopo and when I come home I learn my unit is not working and the coke and fix it, (BEGINNING of nightmare) Feb I flew to Durban only to learn my car is not at home at home and when I call them they couldn’t locate the car, again they came fix it and from there every time the app will say my car is where where even when I’m home, I tried to cancel they told me about almost 3000 cancellation fee so I continue to pay nicely.

January this year I see my debit order is increased , so I called to hear why? If the unit is also not working..

Tjooo.. Drama.. I was told it’s in the contract and that my contact is 3 years instead. Only thing I asked was can I have the contract where it says that I sign for :

1- price increase 2-3 year term 3 reasons why cause this thing is always not working and that’s were my nightmare started .

This people will debit me the new increased amount and when I reverse they debit 149🥺like to them it’s a joke and my bank account is play field .

may I please humbly ask someone do their job and treat me well for once as a client.This is inhuman 😔and disturbing to experience and to this day I will never let someone I know take this service ever.

Let’s see if this also goes unnoticed 😔