The worst company to deal with

The worst company to deal with I was in an accident and I paid for road assistance service, I did not get any help when I requested for help, they knew their unit was faulty kept on promising a Technician for over a year when I told them to cancel my subscription they said they will fit it on my new device when I followed up they told me to pay for that while their unit was faulty now they debited over R2600 from my account without even talking to me. This company is a ****