THE WORST COMPANY IN SOUTH AFRICA

On May 28th, I sent Cartrack an email to cancel my contract. Despite this, they continued billing me. I paid the outstanding amount and requested a cancellation letter, which they emailed to me. Around June 28th, a call center agent confirmed that the contract was canceled and my balance was zero, and they emailed me the cancellation letter. However, they are still billing me R140 and sending threatening emails. This is unacceptable. My surname, home address, and the vehicle registration number are all incorrect in their records, and I have sent them emails to correct this with no response. Phone call recordings from Cartrack confirm that there is no outstanding balance, yet they continue to bill me and attempt debit orders, which I have to reverse repeatedly.