JK
Jack K

1 reviews | Active since Aug 2020

26 Mar 2024, 10:27

The tracking unit is not working, I was advised it carries a 12 months warranty

The tracking unit is not working, I was advised it carries a 12 months warranty. I am within the 12 months and I an being request to pay R600 for the unit to be repaired. Very poor customer service

0
Replies (1)
Cartrack
Cartrack's reply26 Mar 2024, 11:10
Official
 
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team