The timing between the call and when my car moved is not acceptable

Item: Cartrack
Rating: 3
Author: Kemp K

The timing between the call and when my car moved is not acceptable. It took over 5 minutes for Cartrack to call. In that time, the car would have been at high risk of being lost. Cartrack needs to work at Quick response when the alarm is triggered

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Replies (1)

Cartrack's replyOfficial

23 Mar 2025, 19:07

Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Cartrack's reply23 Mar 2025, 19:07

Official