CvdB
CJ van den Berg

1 reviews | Active since May 2023

16 Sept 2026, 05:51

The **** that is CARTRACK

So while on holiday in KZN my car battery died and needed to be replaced. The shop disconnected the old and installed a new battery - without Cartrack knowing and without them making contact with me. When I enquired, the one lady said no alert was received - but my device showed a location. So I escalated the issue, a tech called me a day later saying he saw the alert and wanted to confirm my cell no. Which he called me on except the number they “had” for alerts ended with a 3 not a 2 as it should! And as per classic Cartrack they started with additional products/services & obviously more money first. Very disappointing service and I am afraid to say that I don’t trust that they will be any help if God forbid my car ever goes missing! Cartrack is a **** - just did a general FB search on them and am shocked about the complaints and bad service and even a “law suit” against them!

0
Replies (2)
Cartrack
Cartrack's reply16 Sept 2026, 07:11
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
CvdB
CJ van den Berg's update16 Sept 2026, 07:29
Reviewer Update
Yeah, not holding my breath! Generic replies on public platforms so that your image looks good. In the background nothing will happen and I will be shocked to hear from anyone!