1 reviews | Active since May 2023
The **** that is CARTRACK
So while on holiday in KZN my car battery died and needed to be replaced. The shop disconnected the old and installed a new battery - without Cartrack knowing and without them making contact with me. When I enquired, the one lady said no alert was received - but my device showed a location. So I escalated the issue, a tech called me a day later saying he saw the alert and wanted to confirm my cell no. Which he called me on except the number they “had” for alerts ended with a 3 not a 2 as it should! And as per classic Cartrack they started with additional products/services & obviously more money first. Very disappointing service and I am afraid to say that I don’t trust that they will be any help if God forbid my car ever goes missing! Cartrack is a **** - just did a general FB search on them and am shocked about the complaints and bad service and even a “law suit” against them!
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
