The most frustrating and *********** company

Cartrack came to install a camera in my car on the 17th of June 2025, their camera has been overheating, Doesn't work properly and no documents whatsoever sent regarding this device/contract. I logged 3 requests with the Camera Support team and to date no one has assisted. only when I sent my complaint to the CEO escalations email, one guy rep**** immediately and said he tried to me call(the number he provided wasn't even my number - I gave him the correct Number and I still haven't received a phone call from him) I refuse to pay for a malfunctioning device and All I get is a 100 phone calls from their Account department to tell me to pay - Funny enough not a single person is able to assist with my issue. I am so frustrated and at this point I just want them to collect their Device because clearly they are quick to install but never want to resolve any issues. What a ****py Service!!!!!!