The issue with my car booster is not resolved nobody is willing to assist

The issue with my car booster is not resolved nobody is willing to assist. I wanted to renewed contract Palesa advised me to take booster as my car had tracker from dealership,I canceled my the old contract and took booster, later they deduct both cartrack and booster. When I called Francina said she will listen to our conversation me and Palesa and send vn to me if I am wrong I will pay if Palesa us wrong the booster contract will be terminated. I have spoken to several consultant, everyday I find new person and I have ro start afresh my story, it's been 3 months now. I don't know what to do. A lot has happened, I feel I was robed in daylight