GK
German K
1 reviews | Active since Nov 2015
25 May 2025, 18:18
The device is not working since January but they deducted my account each month
I have installed the video vision on January and the device is not working since January after 2 days I reported to the Cartrack they said they will send technician up until today no one is assisting me I can them they schedule the appointment but they did not even fulfill to repair the device but they busy deduct money on my account which the device did not work since January now I think I will report this to ombudsman
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
25 May 2025, 18:46Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Cartrack's reply25 May 2025, 18:46
Official
Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
GK
German K's updateReviewer Update
25 May 2025, 19:10Since from January you invistigation the matter I will forward everything email to ombudsman and I requested video for the accident and they say video is not available and am paying tge devices which are not working
GK
German K's update25 May 2025, 19:10
Reviewer Update
Since from January you invistigation the matter I will forward everything email to ombudsman and I requested video for the accident and they say video is not available and am paying tge devices which are not working
GK
German K's updateReviewer Update
25 May 2025, 19:17Cancel your service as you are violating the contract and I will report this to my lawyers my money you deducted from January till May without rendering there services to me
GK
German K's update25 May 2025, 19:17
Reviewer Update
Cancel your service as you are violating the contract and I will report this to my lawyers my money you deducted from January till May without rendering there services to me