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Samantha T

1 reviews | Active since Mar 2014

15 Oct 2024, 12:15

The best customer care service

I just received the best customer care service from cartrack. The lady is so patient, she went an extra mile for me and made sure I get what I need. I was the one panicking as it seems like emails are delaying due to network but she kept on calming me down and even said and I quote "I want to make sure you receive your email while I'm still on call with you so that you won't need to call back again" Wow😊

Precious Lerato Matlala is the best customer service consultant 😇👌may God bless this lady we need more people like her in the customer care industry.

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Replies (1)
Cartrack
Cartrack's reply15 Oct 2024, 12:22
Official
Good day,

Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Precious Lerato Matlala, management, and staff of your review.

Kind regards,
The Cartrack Team