1 reviews | Active since Sept 2019
Thanks a lot!
Wow, what an unforgettable experience with Cartrack! I reached out to them for a seemingly simple task: transferring my car tracking device from my old car to my new one. You’d think this would be straightforward for a tracking company, but oh no—they’ve elevated inefficiency to an art form.
First, they promptly took the money from my account—10/10 for speed there! But everything after that? Pure radio silence. I’ve been ghosted repeatedly, forced to reach out to them myself every single time. And all I get is the same tired response: “We understand and apologize; we’re going to get someone to call you.” Spoiler alert: no one ever calls. They’ve gone so quiet I’m starting to think *they’re* the ones who need a tracking device!
They even scheduled a date to do the transfer, so I rearranged my day, optimistic that this would finally get sorted. Surprise, surprise—they never showed up. Not a call, not a message, not even a smoke signal to explain their absence. It’s almost as if they’re running a masterclass in how to lose customer trust.
If you’re looking for a car tracking company that excels at taking your money, wasting your time, and leaving you stuck with a device in the wrong car, Cartrack is the perfect choice. Five stars for the irony of a tracking company that can’t seem to track its own commitments.
