MM
Marian M
1 reviews | Active since Apr 2019
11 Oct 2024, 08:59
Thank you
Thank you. It's been over 9 days that I have been promised by car to send out a Technician to sort out my malfunctioning device that has led the car to be stationed over 9 days. However, Today, 11 OCTOBER 2024, just when I was left with no option but to cancel my contract with car track. I was assisted by Jacob Matlala who portrayed excellent customer service, good telephone etiquette, empathetic and went all out to try and assist me and managed to secure me a booking with a Technician for 12/09/24. I truly appreciate and looking forward to be attended to and have my vehicle back on track.
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Replies (1)Cartrack's replyOfficial
11 Oct 2024, 10:15Good day,
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Jacob Matlala, management, and staff of your review.
Kind regards,
The Cartrack Team
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Jacob Matlala, management, and staff of your review.
Kind regards,
The Cartrack Team
Cartrack's reply11 Oct 2024, 10:15
Official
Good day,
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Jacob Matlala, management, and staff of your review.
Kind regards,
The Cartrack Team
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Jacob Matlala, management, and staff of your review.
Kind regards,
The Cartrack Team
