1 reviews | Active since Mar 2010

26 Jan 2018, 11:09

Thank you

I would like to thank Cartrak and Ashley Naidoo for black listing me.

I have been in communication with Ashley, even-though he was not very forthcoming and willing to assist. I inquired who cancelled my debit order last year. Received no feedback (i did not request it to be cancelled only the warranty policy). He (Ashley) reinstated the debit order and debited my account that had no funds. If he had the decency of contacting me or responding to my emails I could have transfer the funds to the account. I also inquired from him if you could do a double debit till the outstanding was paid up. Till now I still await his response. Some supervisor he is.

So yes thank you Ashley, Cartrak and the person who cancelled my debit order last year for black listing me. I do appreciate it 100% I never said I will not pay. But thank you!!!

Who ever is going to phone me back, please I do not want a glorified call center agent or a supervisor phoning me.

0
Replies (4)
Cartrack
Cartrack's reply26 Jan 2018, 11:41
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

Best regards,

Cartrack
Cartrack's reply26 Jan 2018, 11:41
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

Best regards,

Cartrack
Cartrack's reply26 Jan 2018, 11:41
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

Best regards,

's update06 Sept 2018, 11:57
Reviewer Update
Till today the problem has not been resolved. I have been in communication with the following people Donald Mahlangu and Lebogang Seate. 24 July Donald advised that I qualify for a 25% discount on my account. I rep**** to him on the 31. And every other day with no reply. I need this sorted out asap and my name cleared with ITC The error was on you side .. This is absolute nonsense