Terribly Dissapointed

Good day.

Since January 18, 2020, I have written several emails, I have called severally and I have written to CEO escalations but still no one has bothered to reply or resolve my issues.

I noticed my bike wasn't running properly, the battery kept on getting drained even immediately after riding. As it is still a brand new bike, I took it back to Centurion S****** and service center to have it looked at.

This is the message I received from Centurion s****** and service center this morning.

Tracking device installed over air intake of engine. Smothers the engine so I can’t rev up and ****ing the battery . Will send invoice shortly. I thought your technicians are supposed to be professionals, you guys have cost me days of work and further more I have incurred costs because of this. How am I supposed to trust the integrity of your service and devices with this experience. I didn't sign up for a service that'll interrupt my business.

Every time I call and I am transferred to the technicians a Mr Juante ends my call, your customer service say they cannot help.

I want and need my refund and I will not give up until I do so.