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Sheila N
1 reviews | Active since Aug 2022
25 Aug 2022, 09:50
Terrible treatment
I had a fault with my unit back in 2020.When I called, the lady meant to help me said I was "complaining about ****" I then made a complaint to that tracking company of which they said they'll conduct an investigation and will update me of the outcomes. I have been following up since then but they never gave me a conclusion. It's only today that they respond about solving it internally, I have been mistreated by both cartrack and their employee.
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Replies (2)
Cartrack's replyOfficial
25 Aug 2022, 11:48 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply25 Aug 2022, 11:48
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
SN
Sheila N's updateReviewer Update
15 Oct 2024, 06:17These ones magically lost their call records in order to protect their employee, but it's fine. There's no one more clever and others more stupid on this earth. Life will just have to take it's course on her and those who protected her, treating customers like beggars will eventually end.
SN
Sheila N's update15 Oct 2024, 06:17
Reviewer Update
These ones magically lost their call records in order to protect their employee, but it's fine. There's no one more clever and others more stupid on this earth. Life will just have to take it's course on her and those who protected her, treating customers like beggars will eventually end.