CVDB
Christiaan Van Den Berg
1 reviews | Active since May 2022
03 Sept 2025, 09:21
Terrible Service – Still Debiting Me Years After Cancellation!
Terrible Service – Still Debiting Me Years After Cancellation!
I cancelled my Cartrack subscription three years ago, yet they continue to debit my account every month. To make matters worse, the tracking unit hasn’t even been working for the past two years, so I’ve been charged for a service that doesn’t function.
I sold the car a year ago, and now they’re demanding a cancellation fee – even though I already cancelled three years ago! This is completely unacceptable and feels like a deliberate attempt to exploit customers.
Avoid Cartrack at all costs – their billing practices are shady and customer service is unhelpful.
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Replies (1)Cartrack's replyOfficial
03 Sept 2025, 09:49 Good morning Christiaan Van Den Berg
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply03 Sept 2025, 09:49
Official
Good morning Christiaan Van Den Berg
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
