Terrible Service - No customer service

Been a customer with 2 vehicles. Had my panic button fail 3 times already. People need to know that with cartrack, when you press your panic button, its either a computer that calls you or most of the time no one calls at all. On 2 ocassions they had scheduled a repair on their faulty hardware and their technician didnt pitch up. Dont fall for the low cost and R150000 payout if they cant find your car, they cant even locate the car when its in my possesion. Further, you are locked in a 3 year contract and if you want to cancel they charge you a ridiculous figure even though its their fault. Their default answer is 'but its in the terms and conditions'.....SO IS CUSTOMER If you want confidence in your tracking company. dont use this one