JS
Joan S

1 reviews | Active since Jan 2013

20 Mar 2026, 17:03

Terrible service!!!!!!!!!!!! Idiots

Extremely frustrated with the severely poor service I received from cartrack. All our vehicles are fitted with cartrack, but scheduling a new global tracker in our new truck has been a nightmare.

They keep phoning my driver in regards with the fitment, but his number is not on the profile? How did I spend 20 minutes on the phone taking out this new tracker after they have confirmed my contact details they still phone my driver? How is the POPI Act allowing them to phone my employees and not discussing this with the account holder? After phoning yesterday, guess what they just did it again!

Do you employ idiots?? Because why on earth is it so difficult to speak to someone who will tell me what is going on with my fitment????

That still isn't resolved??

***!!!!

0
Replies (1)
Cartrack
Cartrack's reply20 Mar 2026, 17:12
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team