AN
Ana N

1 reviews | Active since Mar 2021

03 Jul 2024, 14:44

Terrible service from Cartrack

If I could give them a -5 star I would Where do I start, Change of my details, cell number and Surname- Took over 2 months to get it done Vehicle went into Panelbeater - battery disconnected a few times, expected a call from Cartrack, nothing. Did my emergency contact get the calls…….No

Want to speak to a snr manager, they will call me back, no one has called Reversed the debit order……… get called on a daily basis 🤨🤨🤨 Tell them I am not paying a cent, until I speak to a snr manager Today I get a message saying I have been handed over to a debt collector I HAVE GIVEN YOU A CHANCE, I HAVE PLEADED TO SPEAK TO SOMEONE I GET IGNORED DON’T TRUST CARTRACK, QUICK TO TAKE YOUR MONEY BUT WHEN YOU WANT ANSWERS YOU GET IGNORED

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Replies (1)
Cartrack
Cartrack's reply03 Jul 2024, 15:32
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team