KN
Kelsey N
1 reviews | Active since Jun 2024
08 Aug 2024, 09:50
TERRIBLE SERVICE
I would like to express my utmost disappointment in the service. I enquired on the 22 July 2024 for my tracker and still no tracker installed in my vechile. I had an appointment for someone to come out on the 5th August to install and no one pitched. Then scheduled for the 6th same no one pitched. Then on the 7th for 8am and by 1pm no one had been here, 15:15 someone called and said they outside my complex but can't install due to his testing tool not working. If this is how long it takes to have a tracker installed how will things be in the case of an emergency.
This is pathetic service.
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Replies (1)Cartrack's replyOfficial
14 Aug 2024, 12:37Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply14 Aug 2024, 12:37
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
