KM
Kabelo M

1 reviews | Active since Apr 2024

16 Nov 2025, 15:00

Terrible service

Cartrack customer service has been such a disappointment. To call it customer care seems deplorable. I've spent the better part of the last 8 weeks calling and going back and forth with your service centre. Team leads and supervisors who refuse to take client calls, and in some instances put you on hold until the call cuts. I'm not sure if it's a lack of regard or incompetence.

Keletso M. Supervisor

Lebohang M.

Bongani H.

Carmen S- Team lead

Kim- Supervisor

Just a few of the individuals I've spoken to, each as incapable as the next.

0
Replies (1)
Cartrack
Cartrack's reply16 Nov 2025, 23:00
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team