Terrible Service.

Please reimburse me my R135 that the bank charged me because you debited my account on 13th December instead of 14th December as agreed. I requested that you debit on the 14th because I was well aware that I would have funds available, instead you debit me on the date I had insufficient funds. And the bank charged me as a result, this level of not taking clients requests seriously is unacceptable and terrible customer service. In this economy every single cent counts and I cannot be held accountable and penalised for Cartrack’s mischievous behaviour!