Terrible Service

I requested for a tracker to be installed on a car that I was buying in April. Unfortunately, the deal I cancelled while the tracker installed already. I informed Tracker and I was charged R870.00 for De-Installation of the tracker. It was supposed to be installed on another vehicle that I purchased after de-installation. I waited for a full month without a Tracker in my car. The Tracker was never installed and I kept on following up but nothing happened. To my surprise though, Cartrack kept on deducting money from my account while they never installed the unit. I have been sending emails telling them to stop this because I don't the unit, it was never installed and they can see on their side as well. But they keep on deducting. This morning they tried to deduct R13288.31 from my account. For what reason, I don't know as I even sent a cancellation letter even though the unit was never installed. I have been sending emails to Taelo Mashilwane explaining that the unit was never installed but he keeps on sending me the statements.