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Rukhsar
1 reviews | Active since Oct 2023
09 Mar 2026, 11:44
Terrible service.
I tried calling this morning since around 9 30am. None of the online numbers on their website( including emergency numbers) go through. I tried whatsapp nothing. I tried email nothing. I tried putting my details in for a call back. Someone called me 3 times and I answered instantly, however, someone clearly dropped the call. Someone who I did speak to, call got cut after 2 seconds of greeting me and he never called back How do we trust you with our vehicles when you cant damn answer the phone? Reach our to me and call me as soon as possible or I will take this higher! Thanks
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
09 Mar 2026, 12:12Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply09 Mar 2026, 12:12
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
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Rukhsar's updateReviewer Update
09 Mar 2026, 12:35I hope so because I was just about to add another vehicle. Now I am looking into other tracking companies.
Also investigate why new requests can be made but cancelations can't be done?
I required that cancelation to get a new tracker on another vehicle.
Also investigate why new requests can be made but cancelations can't be done?
I required that cancelation to get a new tracker on another vehicle.
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Rukhsar's update09 Mar 2026, 12:35
Reviewer Update
I hope so because I was just about to add another vehicle. Now I am looking into other tracking companies.
Also investigate why new requests can be made but cancelations can't be done?
I required that cancelation to get a new tracker on another vehicle.
Also investigate why new requests can be made but cancelations can't be done?
I required that cancelation to get a new tracker on another vehicle.
Cartrack's replyOfficial
09 Mar 2026, 12:45Good day,Thank you for your feedback. Please be advised that your query is currently under investigation. We will provide an update as soon as more information becomes available.
Cartrack's reply09 Mar 2026, 12:45
Official
Good day,Thank you for your feedback. Please be advised that your query is currently under investigation. We will provide an update as soon as more information becomes available.