SG
Sarel G
1 reviews | Active since Mar 2024
02 Mar 2024, 11:08
Terrible!
The tracking company service is terrible. I do not think this company has the track record as they report as my tracker has not been active for a long time (while I continued paying the monthly subscription). They informed me that I am responsible to call the call center to test the tracking unit every 3 months when I requested a refund for the time period the tracker has not been active. Therefore, if the tracker is not actively working, they do not inform me. This is just an indication that they do not know that the tracker is not active even though they are a tracking company.
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Replies (1)Cartrack's replyOfficial
04 Mar 2024, 08:31Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply04 Mar 2024, 08:31
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
