Terrible Experience with Cartrack, Unauthorised Debits & Harassment

I’m extremely disappointed with Cartrack. They’ve been debiting my account before the agreed date, which caused a failed payment.I was bombarded with calls, SMSes, and WhatsApp messages, non-stop harassment for a problem they created.

Last week the debited R100 without my authorisation. Yesterday, I decided to pay the arrears and see if they would leave me alone and start doing the right thing, which is debit on the agreed date. Even after I paid the arrears, they went into my account again without permission and deducted R100 this morning. Then very early in the morning I get another call claiming I owe money, even though I’m up to date.

This is *********, stressful, and honestly feels like financial abuse. I’ve had enough and will be shopping around for a new tracking service. I would not recommend Cartrack based on this experience.