Terrible experience.

Today was the worst day of the my life with Cartrack.

I called before 13h00. I explained to them that I want to get the tracker installed in my vehicle. I had contract with them before, so it was a matter changing a few things for the new car.

The problems started when instead of setting my premium to R219, it was increased to R240, fortunately their mandate that comes through my bank came written expired. I called and asked them to correct this. I spoke and I was transferred to more than 3 agents. They promised to rectify that so that the device will be installed in my vehicle.

Now I'm stressed and also thinking of taking business to another company that takes customers very serious because Cartrack had enough of my money. All the agents that promised to get back to me never did. I'm leaving tomorrow. I wanted to leave with the device installed. I'm extremely disappointed.

I won't even mention another issue where I was trying sort out a change of ownership. It's a terrible experience.