T
Tsakani

1 reviews | Active since Dec 2022

11 Feb 2026, 15:31

Terrible Experience

If I could give zero stars I would, horrible experience, months after paying their discount amount on missed payments, I still don’t have access to the tracking unit. I was initially promised I will have access after 48 hours, then told no after 14 working days. Then nothing. I’ve called countless times and each time no one knows what’s going on and that they will log a ticket, I don’t know how many tickets they have logged by now. No feedback, No one seems to care, when I call im transferred from one department to another with each one not knowing what’s going on. I’m terribly disappointed and won’t recommend it to anyone.

0
Replies (1)
Cartrack
Cartrack's reply11 Feb 2026, 15:44
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team