Terrible Exeperience with Car Track

<p>I recently purchased a vehilce and got my insurance cover with King Price as of the 01 Feb 2017. The condition of the policcy was that I install a Tracking device with Car Track. I called Car Track around the 08/09 th of Feb and confirmed a booking for the 14th of Feb at 12.00pm. I got an SMS on the 13th confirming my appointment as well as call on the morning of the 14th confirming the appointment.</p> <p> </p> <p>12.00pm came and went and no Installation person, so I called Car Track and the lady confirmed that my booking was for 3pm and then she said it was for the 17th when I confirmed that I have an SMS confirming the booking, she said she will call me back. She called be back 2 hours later stating miscommunication and misunderstanding. I reqeusted that she pass a message to the person the made the booking Shaveer but I didnt get a call back.</p> <p> </p> <p>I called back on th15th and spoke to Shaveer and asked that he gets a Supervisor or someone senior to call,but No call. I called King Price this morning 16th and related my story to the agent Garth who put me through to Ithumelang who kept on asking me to repeat myself when I told her to get the voice recordings becuase I am frustrated and constantly repeating myself. I requested that she get a manager to call me but I am still waiting .</p> <p> </p> <p>My frustration with Car Track is that I was told that if I did not honour the appointment without contacting them, I will be charged for that. But I kept to the time but Car Track did not call or honour their agreement. Therefore I want the same monetary compensation for wasting my time.</p> <p> </p> <p>CAR TRACK AND KING PRICE, I want a call .....</p>