UR
User R
1 reviews | Active since Apr 2024
03 Apr 2024, 17:51
Terrible customer service/damage to interior of vehicle
Horrible experience from the very first call to the installation.
I would not recommend Cartrack's service.
Damage to the interior of the car by installer, panels were pried with a *****driver or prying device and proceeded to leave scratches, scuffs and deep grooves in the vinyl/plastic panels.
Deeply saddened and regret having a unit installed, I don't appreciate the lack of care.
I was also able to locate the tracker with in seconds of inspecting my vehicle.
I am happy to discuss this and change my rating if Cartrack pays for the restoration to the panels.
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Replies (1)Cartrack's replyOfficial
03 Apr 2024, 19:19Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply03 Apr 2024, 19:19
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
