Terrible Customer Service
After sending emaills, phonecalls and clearly stating that I do NOT wish to continue with my Cartrack contrack when it ended on 31August after it ran its 3 year period. Now Ibreceive sms that informs me that the premiums will be deducted on so and so due to public holiday. NO C artrack I have fullfilled my financial obligations to you even though I sold the vehicle it was in 4 months ago. BEWARE if they retrieve vehicle as inefficiently as they do account admin your in for some nasty surprizes when you actually need them.
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
