AJ
Andre J

1 reviews | Active since Jul 2019

15 Jan 2025, 11:16

Terrible Client Service

I would warn any person not to use Cartrack. They are quick to sell you products, but as soon as you have problems, forget it, there is no client service. You are left with a defective product and battle for months with no joy. The moment you mention an issue, the line is 'bad' and they can't hear you, no matter how many times you as the client phone back. And they have a habit of dropping the call the moment you ask for a manager, it is their way of snubbing you as a client

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Replies (1)
Cartrack
Cartrack's reply15 Jan 2025, 11:30
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team