MP
Marcel P

1 reviews | Active since Sept 2021

27 Sept 2023, 08:35

Terrible cartrack service

Terrible service provided. I’ve phoned 5 times in the last month to lodge a change of ownership on a tracking unit and each time I flow up on feedback nobody can provide me with a answer as to if communication is made with the new owner or not.

Tried calling management too and the line gets put down!

Imagine the headache you will have if your car is ****** and this is the service you receive!

0
Replies (3)
Cartrack
Cartrack's reply27 Sept 2023, 08:40
Official
Good day,
  
Thank you for bringing this to our attention. 

Your review has been sent to the relevant department for further investigation and we will contact you shortly. 

Kind regards,
The Cartrack Team 

MP
Marcel P's update01 Oct 2023, 11:10
Reviewer Update
Good day Cartrack.


How long does it take for you department to investigate this matter?

Terrible terrible service!
MP
Marcel P's update01 Oct 2023, 11:11
Reviewer Update
Good day Cartrack.


How long does it take for you department to investigate this matter?

Terrible terrible service!