Terrible Cartrack Service!!!

Car Track service has been disgusting, I had a unit removed from my previous vehicle 5 months ago, and have been waiting since for this said unit to be installed in my new vehicle, after 6 frustrating phone call's and having paid the premium every month I have decided to give up and cancel my account - Even this seems to be a task too complex for them to help with saying my account is in arrears after paying 5 months worth of premiums for no service.

My frustration is beyond with the incompetence of Cartrack and can only hope the account get cancelled shortly - I have given up hope that I will get my premiums back for the months that Cartrack did not action the install!!!