Technician got sick on his way to me, He fell, then was taken to hospital, then i knew about this only after i called them.

A very poor and unprofessional service from this cartrac business, i have an existing contract with this company, i bought another car and wanted to cover it with the same product, its more than 5 days now waiting for the technician to come and install the device on my car, i then got an appointment for today Friday 29 November 2019 for 15:00, at 14:57 i called asking how far was the technician to my suprise i was told that the technician just got sick and fell and was on his way to hospital and will not make it.After i called then a Lady by the name of Patricia who dint want to give me Her surname called saying they apologies for the inconvenience caused, i wasted my whole day waiting for the technician. poor service from this company i am cancelling this contract, this people cant be trusted if you struggle for a technician to install a tracking device,what will happen when you really need help due to hijack or theft? poor