Take take no give

Not a happy camper over here. My experience withbthis company is all about them debiting your account, even at times when you made the payment via electronic transfer when the debit order failed, they will still collect on that debit order too. I canceled mu subscription and was told I needed to pay a R1500 cancellation fee, I agreed that they can debit my account for that amount. They then went ahead and debited the cancellation fee as well as the monthly installment. I reversed the debit order for the monthly installment. Then they started sending messages that my debit order did not go through. I phoned them and the gentleman told me that seeing as I only cancelled this month, I have to pay the monthly installment as well as the cancellation fee and them I will be done with them. He sent me a link on which I was able to make the monthly installment payment, which I immediately did. Thinking I am now finally done with them. But oh no.... next thing I know the accounts department phones me, I told the lady I made the payment earlier today via the link sent to me by one of her colleagues, and thought now I'm done. But no.... they were still not dobe with me and went ahead and debited my account again. Wow, I am absolutely speechless. I hope this is the absolute last I have to deal with this company now. I will never use them again, the custimer service I have received is very unsettling. Also, this is not the first time that they are debitting an amount after I transfered it. It is so much of a hassle to get it sorted out though that I just left it the previous time it happened with my monthly installment. I guess that is what they are banking on though, make it so difficult for clients to get things sorted out that they just leave it, and Cartrac smiles all the way to the bank.