MK
Mulenga K

1 reviews | Active since Jul 2023

17 Jul 2023, 14:31

SUPERB CLIENT SERVICE CARTRACK SOUTH AFRICA

Initially, I was upset when CARTRACK removed a benefit that was essential to me. However, throughout the process, Riona Lalbiharry demonstrated exceptional professionalism and remained calm and courteous throughout our interactions. Her consistent updates and proactive communication until an amicable solution was reached won me over. Riona understands what customer care really means. She is remarkable and a real superstar!

0
Replies (1)
Cartrack
Cartrack's reply18 Jul 2023, 06:40
Official
Good day,
 
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Riona Lalbiharry , management and staff of your review.  
 

Kind regards,
The Cartrack Team