LS
Lesley S
1 reviews | Active since Nov 2023
17 Nov 2023, 14:37
Subscription cancellation
I was involved in an accident and they did not ask me if the car is still operational. The car is no longer in my possession however they are still deducting the monthly subscription - which needs me to always go to the bank every time they deduct. They want me to cancel the contract and serve a notice. How does one serve a notice for something they no longer have? It does not make sense. They want me to, in that notice to continue paying for a service I no longer need. They keep harassing me with calls and it is frustrating.
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Replies (1)Cartrack's replyOfficial
17 Nov 2023, 14:45Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply17 Nov 2023, 14:45
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
