tM
tumeka M
1 reviews | Active since Dec 2015
09 Dec 2021, 12:54
Stuck for 3 years with poor service
I recently installed a car tracker in my new car on the 4th December 2021. Today 09.12.2021 I tested the tracker it's not working. Cartrack pty Ltd confirmed its not functional it needs repairs I am so appalled cz their customers service is so poor.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
09 Dec 2021, 13:08Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply09 Dec 2021, 13:08
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
tM
tumeka M's updateReviewer Update
10 Dec 2021, 17:46Which apology when all your call center numbers get dropped, where is your technician which was scheduled for today and why is your app not working again why am I being charged R150+ for a R149 deal. I am so disappointed with your disrespect to new customers. To think for the next three years I'm stuck with your ****za shop
tM
tumeka M's update10 Dec 2021, 17:46
Reviewer Update
Which apology when all your call center numbers get dropped, where is your technician which was scheduled for today and why is your app not working again why am I being charged R150+ for a R149 deal. I am so disappointed with your disrespect to new customers. To think for the next three years I'm stuck with your ****za shop