Item: Cartrack
Rating: 1

Cartrack's replyOfficial

12 Jun 2025, 11:08

Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Cartrack's reply12 Jun 2025, 11:08

Official

Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

's updateReviewer Update

12 Jun 2025, 11:24

I talked to Siyabonga, who said I can cancel my contract at any time. Then I spoke with his manager, and she told me that I must serve 20 days' notice, even though I was just told that Siyabonga told me something different and refused to send me a copy of my call but when Siyabonga answered the call he said the call will be made available for me but now its has to cost me R800 to get to the call.

I just called back since they cut off my call. This time l talked to Ntombenhle, who told Siyabonga that I called back, only for him to say I must be on hold until he's done on his call, yet he's not sure when he's gonna be done.

's update12 Jun 2025, 11:24

Reviewer Update

I talked to Siyabonga, who said I can cancel my contract at any time. Then I spoke with his manager, and she told me that I must serve 20 days' notice, even though I was just told that Siyabonga told me something different and refused to send me a copy of my call but when Siyabonga answered the call he said the call will be made available for me but now its has to cost me R800 to get to the call.

I just called back since they cut off my call. This time l talked to Ntombenhle, who told Siyabonga that I called back, only for him to say I must be on hold until he's done on his call, yet he's not sure when he's gonna be done.

Cartrack's replyOfficial

12 Jun 2025, 11:37

Good day,

Please accept my apologies on behalf of Cartrack. We will ensure that a senior team leader thoroughly investigates the matter and contacts you to assist further.

Thank you for your patience while we look into this.

Kind regards,
The Cartrack Team

Cartrack's reply12 Jun 2025, 11:37

Official

Good day,

Please accept my apologies on behalf of Cartrack. We will ensure that a senior team leader thoroughly investigates the matter and contacts you to assist further.

Thank you for your patience while we look into this.

Kind regards,
The Cartrack Team

's updateReviewer Update

13 Jun 2025, 10:13

Can you confirm that the senior team leader put in a cancellation for me yesterday?

's update13 Jun 2025, 10:13

Reviewer Update

Can you confirm that the senior team leader put in a cancellation for me yesterday?

Stubborn and unprofessional